How our dog transport service works
Every booking starts with three numbers: where the dog is now, where it needs to be, and when. From there we measure the dog against IATA kennel sizes, check the route for seasonal airline embargoes and breed restrictions, and come back with a private ground price and an air cargo price side by side.
Ground moves run with a single dedicated driver in a climate-controlled vehicle. No shared vans, no transfer hubs, no other people's dogs. The driver stops for water and walks on a schedule set by your dog's age and size, and you get photo and text updates along the way. Long hauls include overnight boarding with feeding and exercise rather than a night in the vehicle.
Air moves are booked on live-animal manifests with carriers we already hold accounts with. You get confirmation at tender, at load and on arrival, and someone from our team is reachable by phone at every one of those checkpoints.